A luncheon was held at the Lord Byron Steak & Seafood House in Waterdown on Wednesday to celebrate Lyn Kendall’s retirement. Lyn has been a dedicated team member of The Enfield Group Inc. for just shy of 25 years, having contributed to the success of the property management team since 1997, when The Enfield Group acquired The Lounsbury Group. During her time with Enfield, she has worked with three generations of the Fraleigh family and knows the business inside and out.
“Lyn is quick to tell you that she came with the furniture,” says President Greg Fraleigh, whose appreciation for her hard work was evident at the farewell lunch. “For me this is quite difficult … this is a family business, and she has been a part of the family since the 90s. She knows more about my company than I do!” he said in his goodbye speech.
Lyn’s longevity with the company is testament to the wealth of knowledge she shared with her fellow employees, her vast experience in accounting, and loyal commitment to the company.
“What we’ve learned from Lyn is more than we could have learned in a textbook. Lyn has given me great guidance and insight,” expressed Officer Manager, Elaine Symington, in her goodbyes.
Her customer service also came with distinction — to the point where it was common for clients to write in to share their appreciation: “We were given only 5 days to get the status certificate by the listing office,” wrote realtors Alison Walsh and Lou Volk in a letter to The Enfield Group office. “Instead of giving us a hard time … Lynn Kendall rose to the challenge. We would like to thank her very much for making our job that much easier. We appreciate how hard and fast she had to work to get that status certificate to us by our deadline.”
Lyn is looking forward to spending time with her grandchildren, enjoying her garden and caring for her husband. While her retirement is an inevitable loss for The Enfield Group, the company appreciates the many devoted years she has given them. She will be very greatly missed.
Elaine closed her farewell with a blessing: “May your troubles be less, may your blessings be more, may nothing but sunshine come through your door.”